Terms and Conditions

Welcome to Ropeqee.com. These Terms and Conditions govern your use of our pet grooming services website and constitute a legally binding agreement between you ("User," "you," or "your") and Ropeqee.com ("Company," "we," "us," or "our"). By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using Ropeqee.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. User Obligations

When using Ropeqee.com, you agree to:

• Provide accurate and complete information when scheduling appointments or registering for an account
• Maintain the confidentiality of your account credentials
• Promptly update any changes to your contact information
• Ensure your pet is in suitable condition for grooming services
• Disclose any health issues, behavioral concerns, or special needs your pet may have
• Arrive at scheduled appointments on time or provide at least 24 hours notice for cancellations
• Treat our staff, facilities, and other customers with respect
• Not engage in any activity that could damage, disable, or impair the functionality of our website

3. Service Limitations

Our grooming services are subject to the following limitations:

• We reserve the right to refuse service to pets that exhibit aggressive behavior or pose a risk to our staff
• Services may be limited based on the health condition of your pet
• Appointment availability is subject to our operating hours and staff capacity
• Specific grooming requests may not be possible depending on your pet's coat condition, behavior, or health
• Service completion times are estimates and may vary based on your pet's needs and cooperation
• We may require proof of vaccinations before providing services

4. Intellectual Property

All content on Ropeqee.com, including but not limited to text, graphics, logos, images, videos, and software, is the property of Ropeqee.com and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or use our content for commercial purposes without our express written permission.

5. Liability Limitations

To the maximum extent permitted by law:

• We provide our services "as is" without any warranties, express or implied
• We are not liable for any injuries, illnesses, or pre-existing conditions that may be discovered during grooming
• Our liability for any damages arising from our services shall not exceed the amount paid for the specific service
• We are not responsible for allergic reactions to products used during grooming
• We are not liable for stress-related issues that may occur during the grooming process
• We are not responsible for any property damage or loss that occurs while you are on our premises

6. Dispute Resolution

Any dispute arising from these Terms and Conditions or our services shall be resolved through the following process:

• Parties shall attempt to resolve disputes through good-faith negotiation
• If negotiation fails, disputes shall be submitted to mediation under the rules of a mutually agreed-upon mediation service
• If mediation is unsuccessful, disputes shall be resolved through binding arbitration
• The arbitration shall be conducted in accordance with the laws of the jurisdiction where our business is registered
• The decision of the arbitrator shall be final and binding on all parties

7. Privacy Policy

Your use of Ropeqee.com is also governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions. Please review our Privacy Policy to understand our practices regarding your personal information.

8. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on Ropeqee.com. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

9. Termination

We reserve the right to terminate or suspend your access to Ropeqee.com, without prior notice or liability, for any reason, including breach of these Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where our business is registered, without regard to its conflict of law provisions.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

Last updated: May 15, 2023