Privacy Policy

Introduction

Welcome to Ropeqee.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pet grooming services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our policies regarding your personal data.

Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, postal address, email address, telephone number, pet information, and any other identifier by which you may be contacted online or offline when voluntarily provided to us.
• Non-Personal Identification Information: Browser type, device type, operating system, internet service provider, pages visited, time of visit, and other technical information about your means of connection to our website.
• Usage Data: Information about how you use our website, services, and products.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve user experience.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process and complete transactions
• Send administrative information, including appointment confirmations and service updates
• Respond to your comments, questions, and requests
• Send you marketing communications about our services, special offers, and promotions
• Personalize your experience on our website
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues
• Comply with legal obligations

Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and providing a secure experience, provided these interests are not overridden by your rights.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you wish to request that we no longer use your information to provide you services, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies Policy

Cookies are small files placed on your device when you visit our website. We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.